Mere access to this website does not imply the establishment of any type of commercial relationship between Orwall & Agar Cloud S.L. and the user. Access to and browsing on this website imply acceptance and awareness of the legal notices, conditions and terms of use contained herein. The owner of the website may offer services or products that may be subject to specific terms and conditions which, as the case may be, replace, supplement and/or modify these general conditions, and of which the user will be duly informed in each specific case.
By providing us with your personal information and using our websites, we understand that you have read and understood the terms relating to the protection of personal data described herein. Orwall & Agar Cloud S.L. assumes responsibility for complying with the current national and European data protection regulations and aims to process your data in a lawful, fair and transparent manner.
This document applies to Orwall & Agar Cloud S.L.
According to the General Data Protection Regulation (GDPR), the data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing.
Orwall & Agar Cloud S.L. is the controller of the personal information it processes about its clients.
If you have any query, you can send an email to: info@oacloud.es.
The data processor is the natural or legal person, public authority, agency or other body which provides a service to the controller involving the processing of personal data on behalf of the controller.
The types of processors and the way their relationship is regulated depend on the type of services that may involve access to personal data. In this case, personal data are processed only as a consequence of the activity performed on behalf of the controller. The controller is responsible for deciding the purpose and uses of the information, whereas the processor must follow the instructions of the controller regarding the proper processing of the personal data to which it may have access as a result of providing the service.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Organic Law 15/1999 of 13 December on the Protection of Personal Data, you are informed that the personal data provided will be included in a file owned by Orwall & Agar Cloud S.L.
The main reason we collect your personal information is to facilitate and improve the service provided.
Main purposes:
We collect personal information about you when you contact us and share your personal information through the Orwall & Agar Cloud S.L. website, such as email address, mobile phone number, etc., when you contract a service, when you complete a form, or through other similar means.
In any case, at the time of collection, you will be informed of the data controller, the purpose of the processing, the recipients of the information, as well as how to exercise the rights granted to you by the applicable data protection legislation.
Generally, the personal information you provide includes: first name, last name, address, ID number, email address, contact telephone number and payment details. In very specific cases, and depending on the purpose and intended use of your data, other information may be collected.
We collect and store limited personal information and anonymous aggregate statistics from all users who visit our websites, whether you provide such information actively or are simply browsing our pages.
The information we collect includes the IP address of the device you are using, the browser you use, your operating system, the date and time of access, the Internet address of the website from which you accessed our pages, and information about how you use our websites.
We use this information to understand loading times and usage of our pages, to detect possible faults or errors and to improve performance, in order to provide a better service to all users.
This information is collected through cookies; for more information, please refer to the cookies policy available on the Orwall & Agar Cloud S.L. website.
We rely on different legal bases for the processing of your personal information:
If you have given your consent, the information you provide may be processed for the purposes described above. Not all of these purposes necessarily involve data disclosure.
There are third-party companies that provide us with services such as information technology (data storage and processing), security services, financial services, auditing services, logistics services, tax services, and others.
These third parties only have access to the personal information they need to carry out the services in question. They are required to keep your personal information confidential and may not use it for any purpose other than that for which it was provided.
In all cases, Orwall & Agar Cloud S.L. assumes responsibility for the personal information you provide and requires the companies with which it shares such information to apply the same level of protection.
Likewise, your personal information may be made available to public authorities, courts and tribunals for the purpose of addressing any potential liabilities arising from the processing.
The personal information we collect is stored within the European Union and no international transfers of data are envisaged.
In the event that links to websites not operated or controlled by Orwall & Agar Cloud S.L. are provided, the user will be duly informed. Orwall & Agar Cloud S.L. has no control over such sites and is not responsible for their content or for how third parties collect and use your personal information.
These websites have their own privacy policies explaining how they use and share your personal information. We recommend that you carefully review those privacy policies before using such websites to ensure that you agree with the way your personal information is collected and shared.
We only store personal information for as long as we need it in order to use it for the purpose for which it was collected and in accordance with the legal basis for processing, in line with applicable law.
We will keep your personal information for as long as there is a contractual and/or commercial relationship with you, or until you exercise your right to erasure and/or restriction of processing.
In such cases, we will keep the information duly blocked, without using it, for as long as it may be necessary for the exercise or defence of claims or could give rise to some form of judicial, legal or contractual liability that must be addressed and for which recovery of the information is needed.
You may exercise the rights over the data supplied as set out in Article 13 of the GDPR: right of access, rectification or erasure, restriction of processing, objection to the processing of the personal data provided or to the sending of advertising, and the right not to be subject to decisions based solely on automated processing.
Data protection regulations allow you to exercise before the data controller your rights of access, rectification, objection, erasure, restriction of processing, data portability and not to be subject to individual automated decisions.
Exercising these rights is free of charge. If requests are manifestly unfounded or excessive (for example, due to their repetitive nature), the controller may charge a fee proportionate to the administrative costs incurred or refuse to act.
Requests must be answered within one month, although, taking into account the complexity and number of requests, this period may be extended by a further two months. If the controller does not act on your request, you will be informed within one month of the reasons for not doing so and of your right to lodge a complaint with a supervisory authority.
These rights may be exercised directly or through a legal representative.
Allows you to contact the data controller to find out whether your personal data are being processed and, if so, to obtain information about such data and the processing carried out.
Allows you to obtain without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed.
Allows you to object to the processing when it is based on public interest or legitimate interest, including profiling, as well as when the processing is carried out for direct marketing purposes.
Allows you to request the erasure of your personal data when they are no longer necessary in relation to the purposes for which they were collected or otherwise processed, when you withdraw your consent and the processing is not based on another legal ground, when you object to the processing and there are no overriding legitimate grounds, when the data have been processed unlawfully or when they must be erased for compliance with a legal obligation.
Allows you to obtain restriction of processing of your data in certain circumstances, for example, when you contest the accuracy of the data, while such accuracy is being verified, or when you have objected to the processing and it is being verified whether the controller's legitimate grounds override yours.
Allows you to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format, and to transmit those data to another controller when the processing is based on consent or on a contract and is carried out by automated means.
To exercise your rights, Orwall & Agar Cloud S.L. provides you with the following means:
You may also lodge a complaint with the Spanish Data Protection Agency, especially if you are not satisfied with the response to the exercise of your rights: www.agpd.es, C/ Jorge Juan, 6, 28001 Madrid, Spain.